Load balancing connection
Incident Report for HIPS
Resolved
This incident has been resolved.
Posted Feb 23, 2021 - 13:11 WET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 23, 2021 - 13:01 WET
Update
We are continuing to work on a fix for this issue.
Posted Feb 23, 2021 - 13:01 WET
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 23, 2021 - 12:58 WET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 23, 2021 - 12:27 WET
Update
We are continuing to work on a fix for this issue.
Posted Feb 23, 2021 - 12:05 WET
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 23, 2021 - 12:05 WET
Investigating
We have a very unstable load balancing connection that seems to go down after have being up for a few minutes. We are working on identifying and replacing components.
Posted Feb 23, 2021 - 11:43 WET
This incident affected: Hips Online Checkout, Hips API, Hips QR Payments, and Hips POS Payment Gateway.