Hips Status
All Systems Operational

About This Site

Hips takes any type of disturbance very seriously, and we want to be as transparent as possible. This status page is updated continuously and subscribing to updates is the best way to stay informed about any issues affecting Hips’s availability.

Hips Online Checkout ? Operational
90 days ago
100.0 % uptime
Today
Hips API ? Operational
90 days ago
100.0 % uptime
Today
Hips Merchant Dashboard & App ? Operational
Hips 3D Secure Services ? Operational
Hips Payment Network Connections ? Operational
Hips Invoice Services Operational
Hips Customer Service Operational
Hips QR Payments ? Operational
90 days ago
100.0 % uptime
Today
Hips Network and Infrastructure Operational
Load Balancing Operational
DNS Servers Operational
Storage Services Operational
Notification Service Operational
CDN Operational
Payment Processing Platform Operational
Hips Background Services ? Operational
90 days ago
100.0 % uptime
Today
Hips POS Payment Gateway ? Operational
90 days ago
100.0 % uptime
Today
Hips Card Issuing Operational
90 days ago
100.0 % uptime
Today
Hips Open Banking Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
API Uptime
Fetching
API Response Time
Fetching
Past Incidents
Jun 6, 2020
Completed - The scheduled maintenance has been completed.
Jun 6, 00:00 IST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 08:00 IST
Scheduled - Service quality is one central aspect of Hips service delivery.

Hips will perform maintenance work within its data centers and would like to announce risk times during the following periods:

- Friday, 5th June 2020 starting from 08:00 until 00:00 CEST
- Monday, 08th June 2020 starting from 08:00 until 00:00 CEST

We do not expect any downtime during the given maintenance windows.

You will be informed once the maintenance has been completed.
May 25, 17:01 IST
Jun 5, 2020
Jun 4, 2020
Resolved - This incident has been resolved.
Jun 4, 00:55 IST
Identified - The issue has been identified and a fix is being implemented.
Jun 4, 00:09 IST
Investigating - We're experiencing a problem with Swish payments in Online Checkout.

We are currently investigating the problem.

Swish payments on other channels like In-Store and QR Checkout are not affected and are working as normal.
Jun 3, 21:59 IST
Jun 3, 2020
Jun 2, 2020

No incidents reported.

Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.