Elevated API Errors

Incident Report for HIPS

Resolved

This incident has been resolved.
Posted Sep 01, 2021 - 12:49 WEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 01, 2021 - 12:28 WEST

Update

We are continuing to work on a fix for this issue.
Posted Sep 01, 2021 - 12:14 WEST

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 01, 2021 - 12:13 WEST

Investigating

We're experiencing an elevated level of API errors and are currently looking into the issue.
Posted Sep 01, 2021 - 12:13 WEST
This incident affected: Hips API, Hips Merchant Dashboard & App, Hips QR Payments, and Hips POS Payment Gateway.