Load balancing connection trouble

Incident Report for HIPS

Resolved

This incident has been resolved.
Posted Feb 23, 2021 - 11:35 WET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 23, 2021 - 11:29 WET

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 23, 2021 - 11:27 WET

Investigating

We are currently investigating this issue.
Posted Feb 23, 2021 - 11:24 WET
This incident affected: Hips Online Checkout, Hips API, Hips QR Payments, and Hips POS Payment Gateway.