Connectivity issue to Visa and Mastercard.

Incident Report for HIPS

Resolved

This incident has been resolved. The effected services now report normal operations and this has been verified by Hips.

Posted Sep 29, 2022 - 18:33 WEST

Update

For further details and up-to-date information, please refer to 3rd party incident status page
https://onlinestatus.bambora.com/incidents/jgx7nlbqp96p

Posted Sep 29, 2022 - 16:20 WEST

Update

The issue is affecting POS transactions for Visa & Mastercard. QR, Amex and relay payments remains unaffected.

Posted Sep 29, 2022 - 16:14 WEST

Identified

We are currently experiencing a connectivity issue to Visa and Mastercard. Ongoing investigation

Posted Sep 29, 2022 - 15:57 WEST

This incident affected: Hips Online Checkout and Hips QR Payments.