Problem with BankID authentications

Incident Report for HIPS

Resolved

This incident has been resolved.

Posted Nov 01, 2019 - 19:29 WET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 01, 2019 - 19:20 WET

Update

A fix is now being implemented

Posted Nov 01, 2019 - 18:26 WET

Identified

The issue has been identified. Unfortunately we are dependent on a new certificate from BankID in which we cannot control, hence we cannot specify a timeframe for this fix.

Posted Oct 22, 2019 - 11:29 WEST

Investigating

We currently have problem authenticating with BankID in Sweden.

Posted Oct 21, 2019 - 17:25 WEST

This incident affected: Hips Online Checkout.