Hips Status

All Systems Operational

About This Site

Hips takes any type of disturbance very seriously, and we want to be as transparent as possible. This status page is updated continuously and subscribing to updates is the best way to stay informed about any issues affecting Hips’s availability.

Hips Online Checkout Operational
90 days ago
100.0 % uptime
Today
Hips API Operational
90 days ago
100.0 % uptime
Today
Hips Merchant Dashboard & App Operational
Hips 3D Secure Services Operational
Hips Payment Network Connections Operational
Hips Invoice Services Operational
Hips Customer Service Operational
Hips QR Payments Operational
90 days ago
100.0 % uptime
Today
Hips Network and Infrastructure Operational
Load Balancing Operational
DNS Servers Operational
Storage Services Operational
Notification Service Operational
CDN Operational
Payment Processing Platform Operational
Hips Background Services Operational
90 days ago
100.0 % uptime
Today
Hips POS Payment Gateway Operational
90 days ago
100.0 % uptime
Today
Hips Card Issuing Operational
90 days ago
100.0 % uptime
Today
Hips Open Banking Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 9, 2026

No incidents reported today.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Resolved - The incident was due to an issue with external acquirer.
Feb 5, 15:02 WET
Identified - The issue has been identified and a fix is being implemented.
Feb 5, 14:40 WET
Update - We are continuing to investigate this issue.
Feb 5, 14:36 WET
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Feb 5, 14:35 WET
Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.